Privacy policy
We are a family cafe, not a data business. We keep what you send us for as long as we need it to help you, and nothing more. Last updated 13 June 2026.
Who we are
Oak Hill Park Cafe, Parkside Gardens, Barnet EN4 8JP is the data controller for the personal information described on this page. You can reach us on 0208 361 1013 or through the contact page.
What we collect and why
General enquiries. The contact form asks for your name, email address and message. We use these only to reply to you.
Party enquiries. The party enquiry form asks for your name, telephone number, email address, preferred date, number of children, the party child's age and any notes. We use these only to check availability, plan the party and confirm the booking with you. The child's age is provided by you as the parent or guardian and is used solely to make the party suitable for the age group; we do not collect information from children themselves.
Phone calls. If you call us we may note booking details (name, phone number, date, numbers) in the cafe diary to hold and manage your booking.
Technical data. Our website is hosted on Cloudflare, which processes standard server logs (such as IP addresses) to deliver the site and protect it from abuse. We do not use this to identify visitors.
Our lawful basis
Replying to enquiries and managing bookings: taking steps at your request before entering into a contract, and our legitimate interest in running the cafe. Optional analytics cookies (when present): your consent, which you can withdraw at any time via Cookie settings.
How long we keep it
Enquiry messages and party booking details are kept for up to 12 months after the enquiry or party date, then deleted. We keep records longer only where the law requires it (for example basic payment records for tax purposes).
Who we share it with
Nobody, except the service providers needed to run the website and respond to you: our hosting provider (Cloudflare) and our email provider when an enquiry is delivered to us. We never sell or rent your details.
Cookies and embedded services
The site sets no tracking cookies by default. The calendar page embeds a Google Calendar and the contact page embeds a Google Map, which load from Google and may set Google cookies under Google's privacy policy. Details, including any analytics we use and how to change your choices, are in the cookie policy.
Your rights
Under UK GDPR you can ask us to access, correct, delete or stop using your personal information, ask for a copy of it, or object to our use of it. Call 0208 361 1013 or use the contact form and we will respond within one month.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.